Be sure to know what personal items are left in the vehicles; this is for safety reasons. Our company and carrier shall be totally unaccountable for any items left in the vehicle.
The owner or the person selected by the owner must be available to sign the proper paperwork and provide the keys of the vehicles.
Check your vehicle over and note any damage, the driver will also check it.
If you are in a small subdivision or in the city we reserve the right to collect or deliver as close as possible. Normally we will call you within 12-24 hours to schedule the collection / transfer / delivery. However, there may be times when you must get to the carrier, close by i.e... lorry parking lot or petrol station for delivery or pickup.
Your vehicle must be operable. If it is not, additional fees and loading-unloading methods may apply.
You must advise us of any modifications made to your vehicle such as 4×4 lift kit, camper, vehicle lowered, etc...
Your vehicle must have a minimum of 10см ground clearance to safely load and unload it.
When transporting with a car transporter the height of the vehicles being transported is more important than the length.
We must have a working phone number on which you may be reached throughout the duration of your vehicle or cargo relocation.